Terms of Service

Kaplan Resilience Programme Website Terms of Service

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE

1. What’s in these terms

These terms tell you the rules for using our website (https://kaplanresilience.com) (our site), and the rules and terms applicable when accessing our Kaplan Resilience Programme.

2. Who we are and how to contact us

https://kaplanresilience.com is a site operated by Kaplan International Colleges U.K. Limited (We). We are a private limited company, registered in England and Wales under company number 05268303 and have our registered office (and main trading address) at Palace House, 3 Cathedral Street, London, England, SE1 9DE. Our VAT number is 115087335.

To contact us, please email info@kaplanresilience.com.

3. By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site, and you will not be permitted to access the Kaplan Resilience Programme.

4. There are other terms that may apply to you

These terms of use refer to our Privacy Notice, which also applies to your use of our site. Our Privacy Notice explains how we collect, use and store your personal data.

5. We may make changes to the content and/or delivery of the Kaplan Resilience Programme and these terms

We can change the content of the Kaplan Resilience Programme or these terms:

• to reflect changes in relevant laws and regulatory requirements;

• to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don’t affect your access to the Kaplan Resilience Programme; and

• to update digital content. We might ask you to install these updates.

6. We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities

7. We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms of use, and that they comply with them.

8. We can suspend or postpone the delivery of or access to the Kaplan Resilience Programme

We do this to:

• deal with technical problems or make minor technical changes;

• update the product to reflect changes in relevant laws and regulatory requirements; or

• make changes to the Kaplan Resilience Programme (see section 5).

9. We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

10. How you may use material on our site or within our Kaplan Resilience Programme

Whether you are using material on our site or within our Kaplan Resilience Programme

Kaplan, Kaplan International, Kaplan International Pathways, and any other Kaplan company logos or trademarks on the Site are trademarks owned by Kaplan, Inc. or the other applicable Kaplan company (Kaplan Trademarks). You may not use the Kaplan Trademarks in connection with any product or service that does not belong to us, or in any manner that is likely to cause confusion among users about whether we are the source, sponsor, or endorser of the product or service, or in any manner that disparages or discredits us. Copyright and trademark owners can report alleged violations by reporting claims of copyright and trademark infringement to pathways@kaplan.com.

We are the owner or the licensee of all intellectual property rights in our site, in the material published on it, and within our Kaplan Resilience Programme. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site or within our Kaplan Resilience Programme for commercial purposes without obtaining a licence to do so from us or our licensors.

How you may use material on our site

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of use).

How you may use material on our Kaplan Resilience Programme

You may not print off any copies or download extracts of any page(s) or content from our Kaplan Resilience Programme.

If you print off, copy, download, share or repost any part or page of or content from our Kaplan Resilience Programme, this is a breach of these terms of use and your right to use our site or access the Kaplan Resilience Programme will cease immediately. In such circumstances, you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of use).

11. No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

• any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same; and

• any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this section should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our site for the purposes of developing, training, fine-tuning or validating any AI system or model.

This section will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws that are applicable to us.

12. Rules about linking to our site and the Kaplan Resilience Programme

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects our Acceptable Use Standards (see section 17).

If you wish to link to or make any use of content on our site other than that set out above, please contact info@kaplanresilience.com.

Linking to our Kaplan Resilience Programme

You may not link to any part of our Kaplan Resilience Programme because it is accessed only within password-protected areas.

13. INFORMATION ON THIS SITE AND THE KAPLAN RESILIENCE PROGRAMME CONTENT

THE INFORMATION ON THIS SITE AND IN THE KAPLAN RESILIENCE PROGRAMME IS PROVIDED FOR GENERAL INFORMATION ONLY. IT IS NOT INTENDED TO BE MEDICAL, PSYCHOLOGICAL OR OTHER HEALTHCARE ADVICE, DIAGNOSIS OR TREATMENT, AND SHOULD NOT BE USED AS A SUBSTITUTE FOR APPROPRIATE SUPPORT.

IF YOU ARE CONCERNED ABOUT YOUR MENTAL HEALTH OR WELLBEING, OR IF ANYTHING IN THE KAPLAN RESILIENCE PROGRAMME CAUSES YOU CONCERN, PLEASE CONTACT COLLEGE SERVICES OR YOUR LINE MANAGER SO THEY CAN PROVIDE YOU WITH SUPPORT AND HELP YOU UNDERSTAND WHAT ADDITIONAL SUPPORT IS AVAILABLE TO YOU.

WE MAKE REASONABLE EFFORTS TO KEEP THE INFORMATION ON THIS WEBSITE AND IN THE KAPLAN RESILIENCE PROGRAMME ACCURATE AND UP TO DATE. HOWEVER, WE CANNOT GUARANTEE THAT ALL INFORMATION WILL ALWAYS BE ACCURATE, COMPLETE, UP TO DATE OR UNINTERRUPTED.

14. We are not responsible for websites we link to

Where our site or our Kaplan Resilience Programme content contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. If you visit any such other site, be sure to read their user agreement and privacy policy so that you understand the rules that govern your use of that particular site.

We have no control over the contents of those sites or resources.

15. We are not responsible for viruses

We do not guarantee that our site or the Kaplan Resilience Programme will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

16. You must not introduce viruses

You must not misuse our site or the Kaplan Resilience Programme by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the Kaplan Resilience Programme, the server on which our site and/or the Kaplan Resilience Programme is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or the Kaplan Resilience Programme or any equipment or network or software owned or used by any third party on which this site or the Kaplan Resilience Programme relies in any way. You must not attack our site or the Kaplan Resilience Programme via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site or access the Kaplan Resilience Programme will cease immediately.

17. Acceptable Use Standards

These Acceptable Use Standards apply to any ways you may use our site and the Kaplan Resilience Programme resources.

You must comply with these standards in spirit as well as to the letter.

We will determine, in our discretion your use of our site, or the Kaplan Resilience Programme resources, breaches these Acceptable Use Standards.

You may not use our site or the Kaplan Resilience Programme resources:

• In any way that breaches any local, national or international law or regulation.

• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm minors in any way.

• To bully, insult, intimidate or humiliate any person.

• To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.

• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Reviews

Fake reviews are not allowed on our service. Fake reviews include reviews that conceal that the reviewer has been incentivised in some way to post the review, or where the review contains information that is false or misleading.

We reserve the right to monitor and remove any content that is deemed to be “inappropriate content” from any blog or social media page associated with Kaplan International.

“Inappropriate content” includes, but is not limited to:

• content that is offensive, lewd, sexually explicit, racist, obscene, xenophobic, hurtful, threatening or defamatory (to any persons or entities).

• content that is libellous or that endorses illegal activity.

• content that purposefully seeks to defame or damage the Kaplan International Pathways brand.

18. Our responsibility for loss or damage suffered by you

Nothing in these terms and conditions excludes or limits our liability for:

i. death or personal injury caused by our negligence;

ii. for fraud or fraudulent misrepresentation; or

iii. any other liability that cannot lawfully be excluded or limited under applicable law.

We only provide our site and the Kaplan Resilience Programme for domestic and private use only. You agree not to use our site nor the Kaplan Resilience Programme for any commercial or business purposes.

Unless expressly stated otherwise, these terms and conditions do not confer any rights on any person who is not a party to them under the Contracts (Rights of Third Parties) Act 1999.

19. How we may use your personal information

We will only use your personal information as set out in our Privacy Notice.

20. DISCLAIMER AND LIMITATION OF LIABILITY

THIS SITE, THE KAPLAN RESILIENCE PROGRAMME, AND THE INFORMATION, CONTENTS, GRAPHICS, DOCUMENTS AND OTHER ELEMENTS INCLUDED HEREIN (COLLECTIVELY THE “CONTENTS”) ARE PROVIDED ON AN “AS IS” BASIS WITH ALL FAULTS AND WITHOUT ANY WARRANTY OF ANY KIND. KAPLAN INTERNATIONAL PATHWAYS AND THE KAPLAN GROUP OF COMPANIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SITE CONTENTS, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

EXCEPT AS MAY BE EXPRESSLY STATED ON THIS SITE OR WITHIN THE KAPLAN RESILIENCE PROGRAMME AND TO THE EXTENT PERMITTED BY LAW, NEITHER KAPLAN INTERNATIONAL PATHWAYS NOR ANY OF THE KAPLAN GROUP OF COMPANIES NOR ANY OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES OR OTHER AUTHORISED REPRESENTATIVES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SITE, OR THE INFORMATION OR CONTENTS AVAILABLE FROM THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND.

AS KAPLAN RESILIENCE PROGRAMME IS INTENDED FOR PERSONAL, NON-COMMERCIAL USE, WE WILL NOT BE LIABLE FOR BUSINESS-RELATED LOSSES, INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITIES, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT TO THE EXTENT PERMITTED BY APPLICABLE LAW.

THE CONTENTS OF THIS SITE OR THE KAPLAN RESILIENCE PROGRAMME COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS OF THIS SITE. WE MAY MAKE IMPROVEMENTS, DELETIONS, CHANGES OR OTHER MODIFICATIONS TO THIS SITE, THE CONTENTS HEREOF, AND THE PRODUCTS AND SOFTWARE DESCRIBED HEREIN AT ANY TIME WITHOUT NOTICE.

NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.

21. If you have a complaint

If you have a complaint related to our Site, the Kaplan Resilience Programme or any services that we provide, please contact support@kaplanresilience.com. Complaints will be handled in accordance with our Complaints Policy

22. Which country’s laws apply to a dispute

These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

23. Acceptance of these terms

Acceptance of these terms when using our site

By continuing to browse or use this site, you agree to comply with these terms insofar as they relate to the use of the site.

Acceptance of these terms when accessing the Kaplan Resilience Programme

Before accessing the Kaplan Resilience Programme, you will be asked to must tick a box to indicate that you accept these terms. By doing so, you acknowledge that you have read, understood, and agree to be bound by the terms, and our Privacy Policy (linked and incorporated within these terms).

If you do not accept these terms, you will be unable to access the Kaplan Resilience Programme.

If you are 16 or 17, the following additional terms apply:

• your parent(s) or legal guardian must accept these terms by ticking the required box; and

• your parent(s) or legal guardian must also consent to your attendance on a Kaplan Resilience Programme by returning the completed Underage Consent Form.